MERITAGE COLLECTION® GIFT CARDS FAQs:


View full terms and conditions HERE

Q: Where can I purchase Gift Cards?
A: Gift Cards can be purchased online or at any participating property using any major credit card.

Q:Where can I use my Gift Card?
A: Gift cards are only usable at the specific Meritage Collection® hotel designated on the Card.
Participating resorts include:
Pasea Hotel & Spa, 21080 Pacific Coast Highway, Huntington Beach, CA 92648
Vista Collina Resort, 850 Bordeaux Way, Napa, CA 94558
The Meritage Resort and Spa, 875 Bordeaux Way, Napa, CA 94558

Q: What can Gift Cards be used for?
A: Gift Cards can be used for accommodation charges, spa services and dining at participating hotels and resorts. Please inform one of our associates upon check in, or on arrival at the restaurant, bar or spa that you wish to use a Gift Card. If the value of your purchase exceeds the available value on this Card, you must pay for the remaining balance at the time of purchase. Cards are not refundable and cannot be redeemed for cash in any state, except where required by that state's law.

Q: What currency are Gift Cards available in?
A: Gift Cards are available in US Dollars only.

Q: Do gift cards require activation or registration?
A: Gift cards do not need to be activated or registered and can be used immediately.

Q: Do I need to be a hotel guest to use my gift card?
A:No, gift cards can be used to pay for dining or spa services any time you are visiting one of our hotels or resorts.

Q: Can I make an online hotel room reservation using a Gift Card?
A: No, All reservations require a credit card to hold. Gift cards may be used as payment at the time of check-out. all redemptions have to take place in person. Room charges get deducted upon check-out.

Q: Do Gift Cards have an expiration date?
A: Gift cards do not expire.

Q: How is eGift Card delivered?
A: We will deliver the eGift Card to the recipient's email address indicated within the order. If eGift Card is not available, contact the property directly:

Q: How can the recipient redeem an eGift Card?
A: The eGift Card recipient can redeem it by presenting an email print-out at any participating hotel or resort.

Q: Does the full value of a Gift Card have to be redeemed at once?
A: The full value of a Gift Card does not need to be redeemed at once. The amount of your purchase will be deducted from your Gift Card and the remaining balance will remain on the card for future use.

Q: How can I check the balance of a Gift Card?
A: Your balance can be checked any time at www.Meritagecollection.com/gift-cards

Q: Can Gift Cards be redeemed for cash?
A: No, Gift Cards are not redeemable for cash.


For any additional questions, please contact the property:

Pasea Hotel & Spa: gift@paseahotel.com
Vista Collina Resort: gift@vistacollina.com
The Meritage Resort and Spa: gift@meritageresort.com